At Tighten-Up we are committed to respecting your privacy and its protection. This policy will explain how we collect, use, disclose and safeguard your information when you visit our website – www.tightenup.co.uk. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

The Information We Collect

We may collect and process the following data:

  • Personal Identification Information – name, email address, phone number etc.
  • Technical Data – IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this site.
  • Usage data – information about how you use our site, products and services.
  • Marketing and Communications Data – your preferences in receiving marketing newsletters from us and your communication preferences.

How We Collect Your Information

We use different methods to collect data, from and about you, including:

  • Direct Interactions – you may give us your personal data by filling in forms or by corresponding with us by post, phone or email, site or otherwise.
  • Automated Technologies or Interactions – as you interact with our site, we may automatically collect technical data about your equipment, browsing actions and patterns.
  • Third Parties or Publicly Available Sources – we may receive personal data about you from various third parties such as analytics providers, advertising networks and search information providers.

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly we will use your personal data in the following circumstances:

  • To provide and maintain our site and services.
  • To manage your account and provide customer support.
  • To notify you about changes to our services or policies.
  • To allow you to participate in interactive features of our site.
  • To gather analysis or valuable information in order that we can improve our site and services.
  • To monitor the usage of our site and detect, prevent and address technical issues.
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or made enquiries for unless you have not opted to receive such information

Legal Basis for Processing Personal Data

  • Your consent.
  • The performance of a contract with you.
  • Compliance with a legal obligation.
  • Our legitimate interests, where these interests are not overridden by your data protection rights.

Disclosure of Your Information

We may share your personal data with:

  • Service providers who provide IT and system administration services to us for the purposes of support.
  • Professional advisers, including lawyers, bankers, auditors and insurers.
  • HM Revenue & Customs (HMRC), regulators and other authorities who require reporting or processing activities.
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or assets.

Data Security

We have put into place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements.

Your Legal Rights

Under certain circumstances you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above then please contact us using the details at the bottom of this policy page.

Changes To this Privacy Policy

We may update our privacy policy occasionally. We will notify you of any changes by posting the new Privacy Policy update to this page. We do not email updates to our privacy policy to individuals; however, the latest policy page is linked from the site footer and the newsletter if you are a subscriber.

Contact Us

If you have any questions about our Privacy Policy stated here, please contact us online or direct +44 2088934908.