Contact the experts with your enquiry

We are happy to take your enquiry by phone or in person, however if you prefer you can contact an expert through the form below.

Please supply as much detail to your enquiry as possible to allow us to provide a full response.

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    Frequently asked questions

    Are you able to provide custom solutions?

    We strive to tailor our services to meet the unique needs of each customer.

    We provide Kanban systems, scheduled orders and blanket orders (12 months expiry) to enhance efficiency and meet your specific needs.
    Let us know your needs and we'll let you know if we can accommodate your requests.
    Is everything on your website in stock?

    We maintain minimum stock levels to ensure timely reordering and continuous availability of products.

    I can't find what I need, it may be unique. Can you help?

    We have a national network of subcontractors offering a wide range of capabilities, quantities and materials to meet your project needs.

    We often produce bespoke items tailored to your specific drawings and designs.

    Can offer Certificates of Conformity and FAIR (article dependent) to ensure compliance and quality.

    Can I buy in person at your offices?

    We have a trade counter that you are welcome to visit.

    Is there a minimum purchase?

    Our minimum order value is £20 plus VAT and does not include carriage.

    Minimum card purchases are also £20 + VAT+ any carriage charges

    Do you have terms and conditions for orders and delivery?

    Orders over £100 are carriage paid - UK mainland, otherwise the standard carriage charge is determined by weight & dimensions - up to £12.50, excluding pallets

    Where applicable box quantities apply unless exceptions are made by prior arrangement.

    Returns to Tighten-Up are received and processed without prejudice.